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How sportytrader Handles Your Personal Data

Your privacy is something we take seriously at sportytrader — this page sets out exactly what data we collect when you open an account, how we use it…

Data TransparencyAccount SecurityYour Right to AccessCookie ControlsContact Our Privacy Team

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What Data We Collect and Why We Hold It

sportytrader Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open a sportytrader account, we collect the information needed to verify your identity, process your deposits via UPI, Paytm or PhonePe, and keep your account secure. This includes your name, email address, phone number, date of birth and payment identifiers associated with your chosen

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payment method. We do not sell your personal data to third parties. Data is retained only as long as necessary to fulfil the purpose it was collected for, or as required under applicable law. Access to our platform, and the data processing linked to it, is
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subject to local law and is available only where local law permits. All data flows are protected using industry-standard encryption, and access within our team is restricted to roles where it is strictly necessary.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how your personal data is handled, want to request a copy of what we hold, or wish to ask us to delete your information, our privacy…

Email Privacy Desk Send your data request or privacy question to our dedicated email address. We acknowledge all emails within 24 hours and aim to resolve data queries within seven working days of receipt.

Live Chat Support Start a live chat session on sportytrader and ask to be connected to the privacy support team. Agents are available daily and can log a formal data request on your behalf during the session.

In-Account Help Centre Log in to your account and open the Help Centre to find the privacy request form. Fill in your request type — access, correction or deletion — and our team will pick it up within one business day.

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security Practices

We apply specific technical and operational controls to every account on sportytrader. Below are the six areas that most directly affect how your data is managed, stored and protected while you use…

Encryption in Transit and at Rest

Every piece of data you share — during login, deposit or account update — is encrypted using TLS 1.2 or higher. Data stored on our servers is also encrypted at rest, so your personal details remain unreadable to unauthorised parties at every stage.

Cookie Management

We use cookies to keep your session active, remember your preferences and understand how pages are used. You can adjust or withdraw cookie consent at any time through the cookie settings panel accessible from the footer of every page on sportytrader.

Data Retention Schedule

We keep your account data for as long as you hold an active account, plus any additional period required by applicable law. Once that period ends, personal data is securely deleted or anonymised from our systems in line with our retention schedule.

Access Controls Within Our Team

Only team members whose role requires access to personal data can view it, and all such access is logged. We conduct regular internal audits to confirm that data access remains limited to what is strictly necessary for each function.

Your Right to Access and Correct

You can request a full copy of the personal data we hold about your account at any time. If anything is inaccurate, you can ask us to correct it. Requests are handled within seven working days through email, live chat or the in-account Help Centre.

Third-Party Data Sharing Policy

We share your data with third parties only where necessary — for example, with payment processors like UPI and Paytm to complete your transactions, or with identity verification partners. We never sell personal data, and all third-party partners are contractually bound to our data standards.

Frequently Asked Questions About Our Privacy Policy

Below are the questions our account holders ask most often about how sportytrader manages personal data. If your question is not covered here, please reach out to our privacy team directly via email or live chat.

We collect your name, email address, phone number, date of birth and the payment identifiers linked to your UPI, Paytm or PhonePe account. This information is used solely to verify your identity and process your transactions securely.

No. We do not sell your personal data to any third party. Data is shared only with partners who help us operate the platform — such as payment processors and identity verification services — and only under strict contractual agreements.

We retain your data for the period required under applicable local law after your account is closed. Once that retention period ends, your personal data is either securely deleted or fully anonymised from our systems.

Send a request to our privacy team via email or through the in-account Help Centre. We will compile and send you a full copy of your personal data within seven working days of receiving your request.

Yes. You can submit a deletion request through email, live chat or the Help Centre. We will process it in line with applicable law — some data may need to be retained for a mandatory period before it can be permanently removed.

Open the cookie settings panel found in the footer of any page on sportytrader. From there you can review which cookie categories are active and withdraw or adjust your consent at any time without affecting your account login.

Yes. When you make a deposit or withdrawal, only the minimum necessary payment identifiers are passed to your chosen payment provider. All transmissions use TLS encryption, and we never store your full payment credentials on our own servers.

How sportytrader Handles Your Personal Data

How to Contact Us About Your Data

Data Handling, Cookies and Account Security Practices

Encryption in Transit and at Rest

Cookie Management

Data Retention Schedule

Access Controls Within Our Team

Your Right to Access and Correct

Third-Party Data Sharing Policy

Frequently Asked Questions About Our Privacy Policy

01 What personal data does sportytrader collect when I open an account?

02 Does sportytrader sell my personal data to other companies?

03 How long does sportytrader keep my data after I close my account?

04 How can I request a copy of the data sportytrader holds about me?

05 Can I ask sportytrader to delete my personal data?

06 How do I manage the cookies sportytrader uses on its site?

07 Is my payment data shared with UPI, Paytm or PhonePe in a secure way?

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